
Client Impact & Past Programs:
Industry-Specific Strategy Programs
ONxpress:
Certificate in Leadership Development for Frontline Leaders
Delivered as part of an internal leadership capacity-building initiative for frontline supervisors in a rail and unionized environment.
Module 1 – The Supervisor as a Leader
Key Topics:
Leadership Identity
Vision & Values
Growth Mindset
4.55/5
Overall Rating
4.89/5
Instructor Rating
“The DESO script and conflict strategies were incredibly practical.”
Module 3 – Managing Difficult Situations
Key Topics:
Conflict Resolution
De-escalation Strategies
Navigating Union Dynamics
“Tatiana was an amazing instructor—engaging, knowledgeable, and tailored the content to our context.”
“The trust equation and growth mindset lessons really stayed with me.”
Module 2 – Essentials of Communication
Key Topics:
Strategic Communication
Emotional Regulation
Psychological Safety
ONxpress:
Certificate in Leadership Development for Frontline Leaders
Delivered as part of an internal leadership capacity-building initiative for frontline supervisors in a rail and unionized environment.
Module 1 – The Supervisor as a Leader
Key Topics:
Leadership Identity
Vision & Values
Growth Mindset
4.55/5
Overall Rating
4.89/5
Instructor Rating
“The DESO script and conflict strategies were incredibly practical.”
Module 3 – Managing Difficult Situations
Key Topics:
Conflict Resolution
De-escalation Strategies
Navigating Union Dynamics
“Tatiana was an amazing instructor—engaging, knowledgeable, and tailored the content to our context.”
“The trust equation and growth mindset lessons really stayed with me.”
Module 2 – Essentials of Communication
Key Topics:
Strategic Communication
Emotional Regulation
Psychological Safety
Denison-Schulich Mini-MBA: Essentials of Mining Management
Decision-Making and Negotiation Module
For mid- and senior-level mining professionals, we delivered a hands-on session covering:
Team-Based Negotiation Frameworks
High-Stakes Decision-Making Models
Simulated Negotiations
4.50/5
Overall Rating
4.42/5
Instructor Rating
“Best session so far—engaging, practical, and directly applicable to our roles.”
Magellan Aerospace
Dispute Resolution & Managing Long-Term Relationships
This tailored session equipped technical leaders to navigate internal and external negotiation complexities.
Key Topics:
Stakeholder Management
Dispute Resolution
Long-Term Partnership Development
4.50/5
Overall Rating
4.57/5
Instructor Rating
“DESO and managing stakeholders—great techniques for positive negotiations.”
Quadra Chemicals
Relationship-Based Negotiation Strategies
At their annual retreat, we explored tactical frameworks through experiential learning.
Key Topics:
Shadow Negotiation
Bargaining Zone Analysis
Simulated Practice
4.59/5
Overall Rating
4.64/5
Instructor Rating
“Pushed me out of my comfort zone in the best way.”
Prep Doctors – Schulich ExecEd
Upskilling Program for Internationally Trained Dentists
Delivered to help professionals adapt to the Canadian context.
Key Topics:
Negotiation Strategies
Cultural Mindsets
Professional Communication
4.93/5
Overall Rating
5.00/5
Relevance to Job Roles
“This course helped me understand the Canadian professional environment, which is crucial as an immigrant.”
